FAQs

  • The Jiinue Growth Program (“JGP” or “Program”) aims to bridge the funding gap for micro, small, and medium-sized enterprises (MSMEs) in Kenya. The Program integrates grassroots mobilization, digital-based concessional loans, flexible loan sizes ranging from KES 5000 to KES 14,000,000 to terms up to two years, and both in-person and digital technical assistance.

  • The credibility of JGP lies in the strong partnership it has with reputable organizations, both Kenyan and global, its backing by the Mastercard Foundation, and the expertise and knowledge of its partners. Its strategy is based on our extensive experience working in the entrepreneurship ecosystem and is targeted towards solving real-world problems faced by Kenyan entrepreneurs.

  • JGP exists because there is a significant funding gap in the MSME sector in Kenya, especially for young people and women-led businesses. Its solutions are designed to provide both financial and technical support to these enterprises, helping them grow, creating sustainable jobs and income.

  • JGP offers an integrated solution that combines financial support with technical assistance. It targets promising entrepreneurs and provides them with the funding and skills they need to grow their businesses. JGP offers an integrated solution that combines financial support with technical assistance. It identifies promising entrepreneurs and provides them with the funding and skills they need to grow their businesses.

  • JGP has a consortium of six diverse Kenyan partners, including Grassroots Business Fund supported by DT Global in project management, 4G Capital, Powered by People, Kenya Private Sector Alliance, Kenya National Chamber of Commerce and Industry, and GROOTS Kenya.

    The collaborative effort brings a wealth of expertise and resources to the table that allows the program to tap into different skills and resources to ensure it provides a comprehensive solution to the financial and technical challenges MSMEs face.

  • Item descriptionJGP’s six partners play distinctive roles in the program. There are management partners, access to finance partners and eco-system partners. The fund manager Grassroots Business Fund is responsible for the delivery of the program and is supported by DT Global in program management. Kenya Private Sector Alliance, Kenya National Chamber of Commerce and Industry and GROOTS Kenya comprise the eco-system partners in the program. Grassroots Business Fund additionally provides an access to finance role in the program, along with 4G Capital and Powered by People.

  • 68% of Kenya’s wider MSMEs report access to finance to be a major constraint i.e., they lack access to capital and diversity in financial products to match their needs. Young-people and women-led MSMEs fare even worse. They require a range of financial services, business support services, and access to markets. The partnership places particular emphasis on young and women led MSMEs, offering a blend of finance and technical assistance. It is believed that this targeted approach will translate into sustainable work opportunities for young people, ultimately driving social and economic change.

  • JGP offers technical assistance to participants to further enhance their capacity to effectively support the growth of the targeted businesses. Technical support to Micro, Small and Medium Enterprises (MSMEs) in the form of book-keeping training, investment readiness, marketing etc will support their resilience and expansion. It equips them with value- adding management capacity to make the most of capital and steer their businesses towards growth.

  • JGP targets promising micro, small and medium sized businesses owned by young people and women in Kenya working in the sectors of retail and trade, agriculture, manufacturing and healthcare with membership of the participating program partners.

  • MSMEs can apply for funding on JGP through access to finance partners on the program. For more information about the access to finance program component please visit the websites of the program partners.

  • To qualify for funding under JGP, you must be a young Kenyan man or woman, between the ages of 18 – 35 years running a business in retail and trade, agriculture, manufacturing and healthcare. Your business must not engage in alcohol, tobacco and drug-related activities, weapons manufacture, war-related activities, gambling/betting, sex-related industries, or have ownership by state or parastatal actors. In addition, your application must be approved to receive funding.

  • The program aims to contribute to improved quality of life and voice for participating young women and men by supporting businesses to scale and absorb commercial capital which will in turn ensure their sustainability. This will lead to increased revenues and job creation.

  • JGP assistance can be accessed by targeted young men and women living and working in all 47 counties in Kenya.

  • JGP is backed by credible and renowned partners, including the Mastercard Foundation. Furthermore, its approach is based on extensive research and program partners’ experience working in the Kenya financial ecosystem, underscoring the viability of its solutions. JGP is committed to delivering impactful results and transforming lives through entrepreneurship

 Grassroots Business Fund (GBF) JGP Loan Products FAQs

  • Loans to small and medium enterprises will range from KES 100,000 to KES 14,000,000. The loans are based on the cash flows of the business and its ability to repay the loan.

  • The loans will be repaid within 3 to 24 months based on the funding purpose and requirement.

  • The funds will be used to support the operational requirements of the business and to meet short-term and medium-term business opportunities like servicing local purchase orders, local service

    orders, expanding the business and paying critical off critical short-term creditors.

  • JGP via GBF will provide technical support, training and updates via in person physical training and virtually through on-line platforms. You will receive updates and important information from your loan officer or via SMS. The support will include financial literacy training, business growth strategies, and financial and operational plans to help your business thrive. Note that this program is not for businesses engaged in alcohol, tobacco & drug-related businesses, weapons manufacture & war-related activities, gambling/betting, sex-related industries, or have ownership by Government or parastatal actors.

  • We first confirm your eligibility to the requirements of the program such as a viable business, majority women and youth owned. Thereafter we’ll review your business financial status by looking at elements such as the transactional data from your mobile money statements, sales records, purchase records, merchant and creditor records etc.

  • Your loan officer will be in constant touch with you during the appraisal journey and will keep you up to date all the time.

  • Item desYes, but you will only be considered for one loan for one business/company at a time.

  • The following factors will lead to automatic disqualification from the loan application, canvassing, non-inclusion of requested documents, submission of forged documents or wrong information among other illegal activities as per the program requirements or laws of Kenya.

  • Staff members and their families are not eligible to make an application for a loan under this program.

  • Any questions should be submitted via email to jgp@gbfund.org

 4G Capital JGP Loan Products FAQs

  • Business Member Organizations (BMOs) will share the loan application form with their members. Ensure you fill out the form accurately, as this is a loan, not a grant.

  • 4G Capital's system will sort participants into "valid" and "invalid" categories. "Invalid" participants, will receive an SMS informing them that they do not qualify for the loan.

  • Valid participants will be contacted by a 4G Capital loan officer for updating customer details, business information, age, and average monthly sales at the time of application. Some businesses may be rejected during this process.

  • The system calculates customer affordability based on business age, type, and location. The 4G Capital JGP verification team will then contact the customer to confirm the loan limit and duration (2 or 3 months).

  • Once approved, the 4G Capital operations team will confirm the requested amount and disburse the loan. Participants will receive an SMS confirming the disbursed amount.

  • Please check your SMS inbox for a message from a short code. Important information might have been sent to you via SMS.

  • Ensure that your phone settings allow unknown phone numbers to call you. If disabled, adjust your settings to receive calls from unfamiliar numbers.

  • Dial *456# to check and enable short code messaging settings on Safaricom.

  • If you missed a call, your number might be back in the queue, and you will be called again. Note that our call centre numbers do not allow incoming calls, so please be patient; you will receive another call.

  • Our call centre operates on a queue system. If you missed a call, your number is in line for another attempt. Please be patient, and you will be contacted again.

  • If the participant does not pick our call, or has blocked our numbers for some reason, the onboarding/verification cannot be completed.

  • Participants will receive SMS reminders on disbursement day, day 14, day 44, and day 74. Calls will be made on disbursement day +28, +58, and +88.

  • Participants can repay by following these steps:

    Step 1: Go to Lipa na M-PESA

    Step 2: Select pay bill and type 4027157

    Step 3: Account number is your phone number 07xxxxxxxx

    Step 4: Type the amount to be paid

    Step 5: Enter M-PESA PIN and send

  • For further assistance contact 4G Capital on 0111113001, jiinuesupport@4g-capital.com